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Crashing and mouse scrolling issues

I was building a template into structure tab for the Dan Harmon Circle method, and half way through the app crashed 🙁 Lost most of what I advanced.

Also when tryin to scroll with the mouse it des not work properly.

 

Any thought how to fix this 2 things please?

@ricardo: Crash is something we will need to reproduce in order to figure out what's going on and fix it. If you can help us with the exact set of steps that led to the crash, that will infract reproduce the crash, it would be very useful.

There is a known-issue with trackpad panning/flicking on MacOS 12.x. That's something we are working on to fix. 

Since you mention "mouse-scrolling", I assume that's not what you are referring to. Can you please post additional information about this?

  • Scrite version number where you notice this issue
  • OS and Type
  • Areas in which you notice the issue (for eg: Screenplay editor, structure canvas, scene list panel, timeline etc..)

If you can capture a screen recording of the issue, upload it to Google Drive and share a link here, that would help too.

Yesterday when  I was in structure mode setting it up for the Dan Harmon Circle methos.  I was adding 8 different acts wit a subtitle.  And when I was adding the last title and the last act it simple closed down. It crashed.

The mouse scrolling it´s about the wheel that some mouses has so you can scroll down or up. When trying to scroll down or up with it in structure or even the interview for the character it keeps juping to the top or another section of the intreview.

I don´t have a video unfortunately.

I use Mac OS Monterrey 12.1

Scrite version 0.8.6

 

The areas as I mentioned are in structure and notebook

Yesterday when  I was in structure mode setting it up for the Dan Harmon Circle methos.  I was adding 8 different acts wit a subtitle.  And when I was adding the last title and the last act it simple closed down. It crashed.

Did it happen just that once or does it happen each time? 

Since you are using Mac, you can get the captured crash report and attach it to this thread.

Please go.to Mac Spotlight, find the Console app and launch it. Go to Crash Reports, Select the most recent Scrite crash, copy the crash report from the text area below paste it into a file and attach the file to this ticket. It would help find out what wrong.

The mouse scrolling it´s about the wheel that some mouses has so you can scroll down or up. When trying to scroll down or up with it in structure or even the interview for the character it keeps juping to the top or another section of the intreview.

Yes, this is related to the trackpad scrolling issue on MacOS 12.x that I was talking about in my previous post. 

The root cause of this issue is in Qt, the framework we use to build Scrite. A bug to this effect was filed with the Qt project: https://bugreports.qt.io/browse/QTBUG-97841. They have fixed the bug and its still not back ported to the version we are using.

I don´t have a video unfortunately.

I use Mac OS Monterrey 12.1

Scrite version 0.8.6

The areas as I mentioned are in structure and notebook

Yes, the Qt bug affects all flickable areas.

We hope to back port the bug fix to the version of Qt that Scrite currently uses and fix this issue in a future update. For now, the only thing that seems to work is to scroll slowly. I know that it not ideal, but unfortunately there is no way around it for now.

Uploaded files:
  • launch_console_app.png
  • scrite_crash_log.png

The root cause of this issue is in Qt, the framework we use to build Scrite. A bug to this effect was filed with the Qt project: https://bugreports.qt.io/browse/QTBUG-97841. They have fixed the bug and its still not back ported to the version we are using.

The next version of Scrite will have this issue fixed. Flickable areas will no longer jump while scrolling using mouse or trackpad.